END TO END SOCIAL MEDIA MANAGEMENT & CONTENT CREATION
SOCIAL MEDIA AGENCY
FOR EXETER BUSINESSES
One team. Built around your business growth.
LUX brings strategy, filming, editing and ongoing social media management together for established Exeter businesses. Our in house team creates and manages content around your commercial goals, helping you reach customers, build credibility and generate demand.
One team takes responsibility for the whole process, with a bespoke strategy and a clear plan for measuring progress
RESULTS FROM OUR PUBLISHED CASE STUDIES
KTL
BRAND VISIBILITY & INDUSTRY RECOGNITION
Helping KTL become a more recognisable name in the toy industry.
SCOUTING FOR GIRLS
400%
increase in presale tickets compared with the previous tour
" THe results speak for themselves. We are extremely happy with the campaigns they have put together for us."
James, Commercial Director, KTL
Social media support for established Exeter businesses
When your business has grown but your social media has not kept pace, it can be difficult for prospective customers to see the expertise, people and capability behind it. We help bring that story into view through planned content and consistent management.
We work with directors and marketing teams that need an ongoing partner to take responsibility for strategy, production and delivery. From our Taunton base, we can plan filming at your Exeter premises and agree meetings, approvals and reporting around your team.
ONE TEAM. THE WHOLE PROCESS.
Social media management in Exeter, from strategy to publishing.
We handle the planning, production and ongoing management behind your social media. Your channels, content and reporting are shaped around one agreed bespoke strategy, with a clear scope from the outset.
Strategy
& planning
We review your existing channels, audience and commercial priorities. Then we define content themes, messaging and a calendar that connects day to day posts with your wider marketing activity.
Filming &
content creation
Our in house team plans and produces video, photography, product demonstrations, interviews and content featuring your team. Filming can take place at your Exeter premises, capturing the expertise and activity customers would otherwise never see.
Editing, design
& copy
We turn footage and ideas into Reels, short videos, carousels, graphics and written posts, with formats and messages adapted to each agreed channel. Content is planned to make sense in the feed and to the audience seeing it.
Publishing & community management
We organise the content calendar and publish across your agreed platforms. Comment responses and community activity are defined within your scope, with a clear route for enquiries that need your team.
Reporting & improvement
We review the agreed measures, from relevant audience engagement to website visits and tracked enquiries. Reporting connects the numbers to the next decisions: what to repeat, what to change and what to test.
Where paid social or influencer activity supports your goals, we can build it into the wider plan. Scope, management fees and any advertising or creator budgets are agreed separately.
Social media that supports business growth
KTL: building visibility and retailer confidence for an Exeter toy business
Exeter based toy importer and distributor KTL needed a social media presence that reflected the scale of its business and the variety of its products. We developed B2B and B2C content around two connected goals: building trust with retailers and raising awareness of the products they stock.
That visibility carried beyond social media. Trade contacts began recognising KTL team members at industry events after seeing them online, turning the people behind the business into familiar faces within the trade.
Our B2B content showcased KTL’s people, facilities and distribution capabilities, helping retailers understand the operation behind the products. Alongside this, consumer focused content brought the range to life and demonstrated the marketing support behind it, helping retailers buy into the brand with greater confidence.
SCOUTING FOR GIRLS: turning anticipation into ticket demand
Scouting for Girls needed a social media campaign that would build excitement around their anniversary tour and encourage fans to buy tickets. We developed a two month strategy that connected the creative content, publishing schedule and tour announcement around that goal.
We planned and managed a teaser phase followed by coordinated content across TikTok, Instagram and Facebook. Each stage gave fans a reason to pay attention, building anticipation before the announcement and keeping the tour visible as tickets became available.
The campaign supported a 400% increase in presale tickets compared with the previous tour, alongside more than £500,000 in revenue supported by the campaign. It demonstrated how planned content and coordinated social media activity can help turn an existing audience’s interest into commercial results.
YOUR BUSINESS. YOUR GOALS.
A strategy built around where you want to go.
Your customers, sales process and ambitions shape the way your social media should work. We take the time to understand them before deciding what content to create.
For one business, that might mean helping decision makers understand a complex service. For another, it could mean showing a product in use or building anticipation around a launch. The channels, creative approach and content plan follow the opportunity.
Whether we work directly with your directors or alongside an existing marketing team, we agree the responsibilities, approval process and measures of success together.
For businesses selling to other businesses, content can explain your expertise, show delivery in practice and help prospective customers understand the people behind the company.
INSTAGRAM & FACEBOOK
Product demonstrations, customer stories and content showing your team can help people understand what you offer and build familiarity over time.
TIKTOK
Where your audience and offer suit the platform, we develop short videos that show your products, people or expertise in a way that feels natural to the viewer.
We choose platforms around your audience and available resources. Organic content builds an ongoing presence; paid campaigns can extend distribution to agreed audiences. Advertising is scoped and budgeted separately.
MADE BY LUX
Strategy and creative work are more effective when the people planning the content work closely with the people making it. Our in house team brings social media management and professional production into the same process.
From planning a shoot to shaping the final edit, we create content with its audience and purpose in mind. You get a team that understands your brand and takes responsibility for bringing the work together.
WE SHOW UP. WE DELIVER . EVERY TIME.
A clear plan from the first conversation.
01. Discovery
We start with your business goals, the people you want to reach and where stronger visibility could help you grow. We discuss your current social media, challenges and the support you need, establishing where we can make the biggest difference.
02. Audit & research
We audit your existing social media and research your industry, market and competitors. This helps us understand what is working, where there are gaps and how your business can stand out to the right audience.
03. Your strategy & proposal
We present a bespoke proposal deck with a clear social media strategy: who we will target, which channels we recommend, what content we will create and how we will measure progress. Alongside the scope and investment, you will see exactly how we propose to manage your social media before committing.
04. Create & manage
Once agreed, we organise onboarding and put the strategy into action. Our team handles content planning, filming, editing and publishing, with a clear approval process and agreed responsibilities for managing your social media communities.
05. Report, learn & improve
Each month, we review performance against your goals and explain what the results mean for your business. We identify what is working, what needs to change and where to focus next, using those insights to shape the following month’s content and activity.
Your monthly fee reflects the work required to deliver your strategy. The main factors are filming frequency, the volume and complexity of content, the number of channels, community management and the level of reporting and coordination.
We set out the recommended scope and monthly investment in your proposal. That includes what we will deliver, how approvals will work and which activities would need an additional budget. Advertising spend and creator fees are identified separately where relevant.
Tell us your priorities and the level of support you need, and we can discuss a suitable approach.
LET'S TALK ABOUT YOUR NEXT STEP
Ready to make
social media work
harder for your business?
Call: +44 204 5119984
Email: info@luxmedia.uk
Tell us where your business is now and what you want to achieve. We will discuss the support you need and whether LUX is the right partner to help you move forward.
Questions about working with LUX MEDIA & PRODUCTION
What does your social media management service include?
Our service brings together strategy, content planning, filming, editing, publishing and performance reporting. The channels, content volume and level of community management are agreed around your business and written into your scope.
Are you based in Exeter, and can you film at our premises?
We are based at the Firepool Centre for Digital Innovation in Taunton and serve businesses in Exeter. We can plan filming at your premises, agreeing the content, people involved and practical arrangements in advance. We can also film in house, at a studio when required or source the right location for the shoot.
Which social media platforms do you manage?
We can support platforms including LinkedIn, Instagram, Facebook, YouTube, TikTok and Snapchat. We recommend the channels that suit your audience and objectives, then agree which are included in your service.
Can you work alongside our marketing team?
Yes. We can work with your existing team or take responsibility for the agreed social media activity. We set clear roles for content approvals, enquiries and reporting so everyone knows how the partnership works.
How much does social media management cost?
We quote around the scope your business needs. Filming frequency, content volume, channels and community management affect the monthly fee. We explain the recommended investment in your proposal, with advertising spend and additional campaign work shown separately. Our pricing for end to end social media management and content creation starts from £2,550+VAT per month.
How do you measure results?
We agree measures that reflect your objectives. These may include relevant audience growth, engagement, website visits and enquiries. Where suitable tracking is available, we can also assess conversions and commercial outcomes, explaining what can and cannot be attributed to social media.
How quickly will we see results?
That depends on your starting point, market, content and objectives. We set expectations around your situation and review progress over time. Organic social media requires consistent work, and we do not promise a fixed number of leads or sales.
Is advertising spend included?
Advertising spend is agreed separately from ongoing management. If paid campaigns are part of the plan, your proposal will distinguish the creative work, campaign management and media budget.